Will Artificial Intelligence dominate conversations? Establishing a successful CX relies on collaboration between AI and humans. On July 13th at 10 AM PT, NOHOLD and iRevo Multimedia, Inc. shared expert advice for positioning Conversational AI as your concierge while offering seamless transitions to live chat, audio and video support when necessary. Discover new ways to improve First…
After 24 years in the Artificial Intelligence space, NOHOLD updated its branding to better illustrate its innovate technology, while highlighting its expertise. Take a look at this quick interview with our CEO, Diego Ventura, to understand why we changed, what we will be doing in the future, and the significance of the new logo:
Review benefits and stats of AI Assistants for government.
noHold has been deploying Conversational Artificial Intelligence (AI) for trusted brands for the past 20+ years. Our experience spans across industries (security software, government, consumer electronics, telecommunications, education, etc.) and languages (15 live languages and counting). noHold has four patents on various AI technologies and a wealth of best practices when it comes to helping…
Ralph Menzano, Expert in the Government and Transportation Sectors and Former Oracle and KPMG Executive Joins noHold’s Board of Advisors noHold, established in 1999, produces AI Assistants for organizations looking to augment their ecosystems with Artificial Intelligence (AI). Incorporating AI Assistants in consumer and employee experiences is increasingly expected. To help organizations meet this expectation,…
Chat GPT, the generative AI platform, is wildly popular for its extraordinary ability to understand and produce accurate text to prompts from an end user. With its release, companies are leveraging ChatGPT to create conversational AI bots for business. You may have seen powered by GPT, ChatGPT integration or GPT AI surge through the marketplace…
Dr. Aimee Eyvazzadeh, a California fertility doctor uses Conversational AI to answer questions on her website, onboard new patients, and accept payments for appointments. By integrating the AI with her clinic’s Electronic Medical Record (EMR) platform, new patient records are automatically created without manual entry from clinic staff. The AI-based Virtual Assistant manages these tasks…
According to Black Friday stats, here’s the verdict… New York Post reports shoppers returned to stores on Black Friday with a strong increase in brick-and-mortar traffic along with record online shopping. In-store shopping increased by 2.9% while visits to stores on Thanksgiving jumped 19.7% from last year. The up-tick in physical store visits on Black…
In one week after deploying an Intelligent Virtual Assistant, powered by Conversational AI, our customer was able to handle 46.48% of its calls automatically. The Challenge Prior to noHold engagement, our customer’s call center was receiving more than 2.3M calls per month. The customer was using an intelligent IVR and through it, was able to…
Artificial Intelligence (AI) was once science fiction. It is now a reality. AI is becoming a part of everyday life. Maybe not in the humanoid fashion typically depicted in films, but through our devices and experiences. The customer experience is no exception. Retailers are adopting different implementations of AI to improve the in store shopping…
