What people are saying …

Melanie Cook

    “The team at noHold have a bold vision to make our everyday lives a little easier…we all certainly need that! Their technology is already in use to help improve your interactions with your Bank and Healthcare Providers and next up is to improve your shopping experience. Never again will you need to wander around a store in search of an item or an associate…saving you time, reducing your anxiety and improving your selections. Excited to see Diego Ventura and the team realize their vision and make our lives easier!”

    Melanie Cook

    Former COO GE Appliances. Advisor & Board Member.

    Judy Holderman

      “The Virtual Assistant allows us to listen to the voice of the customer. It allowed us to answer the top questions, reducing the need for customers to call in. It made my job easier by providing reports that helped us to improve customer interactions over time.”

      Judy Holderman

      Advisor, Business Operations, Search Operations Dell Technologies | Digital Engagement & Enablement

      Ajay Gupta

        “We are not as nimble as private industry, so bots (AI Assistants) actually enable that nimbleness … We are really appreciative of some of the value that this virtual workforce is bringing to us.”

        Ajay Gupta

        Chief Digital Transformation Officer at California DMV

        Computershare

          “We found the Virtual Assistant very effective in helping us to gauge interaction volumes and understand the most common questions and issues faced by our users. It played a valuable role in helping us to further understand our audience and structure the help tool more effectively.”

          Computershare

          Dr. Aimee Eyvazzadeh

            “One of my goals is to guide my patients using the most innovative technology. The Virtual Assistant allows us to reach more patients by automating our new and returning patient onboarding process. Tasks that were repetitive, and time-consuming for my staff are now gone! This gives my staff time to work on things that are more important: guiding patients during their fertility treatments.”

            Dr. Aimee Eyvazzadeh

            The Egg Whisperer

            D. Jay Pederson

              “The flexibility of SICURA helped us with our own support initiatives and added another dimension into our online support ecosystem.”

              D. Jay Pederson

              VP Worldwide Customer Advocacy

              Serenity Thompson

                “Diego and his team — obviously, their technology is extremely flexible. We’re in this modernization, transformation mindset, and on a journey to modernize the DMV, with very specific milestones and plans and KPIs…It’s just very fast and agile technology. I think that’s what makes it easy to work with for us. That’s what’s kind of helped us give it a lot of different opportunities to help customers, and probably opportunities to really shine. There’s not a lot of a huge investment of time and long cycle times. It’s just very purposeful in solving the problems we’re trying to solve.”

                Serenity Thompson

                Deputy Director, Digital Services California Department of Motor Vehicles

                Raleigh Cobb

                  “Utilizing the NOHOLD’s chatbot and Virtual Assistant has lightened the load on our support team, enabling them to concentrate on more intricate support cases. The data from both channels has facilitated enhancements to our onboarding process and addressed challenges that weren’t apparent through email and phone channels. Their technology has provided our respondents with an alternative to pose questions they felt uneasy asking via traditional support channels.”

                  Raleigh Cobb

                  2nd Director of Ipsos Panel Relations

                  Tejinder Pal

                    “Choosing NOHOLD for our customer support needs was a decision driven by the remarkable capabilities of their SICURA® AI platform. Its strength and flexibility stood out, seamlessly integrating into our system and adapting to our specific requirements. Within just three months of implementation, the AI Assistant impressively managed to automatically handle 35% to 45% of support contacts, significantly streamlining our operations and boosting customer satisfaction. Equally important was the prompt and professional service provided by the Nohold team, ensuring a smooth and efficient partnership. Overall, NOHOLD has not only enhanced our support efficiency but also elevated our customer service experience, making it a highly valuable partnership.”

                    Tejinder Pal

                    Director of IT Operations

                    Garry Schultz

                      “The use of noHold technology for both sales and support has resulted in a cleaner, enhanced customer journey and is a revenue generator. We are pleased with the Customer Satisfaction rating the virtual assistant sustains.”

                      Garry Schultz

                      VP of Customer Care

                      Curtis Silver

                        Discussing noHold’s patented technology: “Bots don’t have to be our best friends, but it seems bots will at least be that one know-it-all friend…”

                        Curtis Silver

                        Contributor at Forbes

                        Kelsey D. Atherton

                          About noHold’s patented technology: “The future of bots is sitting in thousands of documents folders, waiting to be born.”

                          Kelsey D. Atherton

                          Contributor at Popular Science

                          Blair Hanley Frank

                            Discussing noHold’s Integration with Alexa: “People looking for an easier path to integrating with Amazon’s Alexa virtual assistant have good news on the horizon.”

                            Blair Hanley Frank

                            Contributor at CIO

                            virtual assistant interaction mobile

                            We Reduce Support Cost & Increase Sales

                            Healthcare

                            stethoscope

                            A Healthcare provider embedded our AI Health Assistant in their platform igniting a $500 M a week revenue stream.

                            Finance

                            lock

                            NOHOLD’s AI Assistant supports over 300 banks for a lender. After collecting metrics it took adding one solution to reduce the amount of contacts by 15%.

                            High Tech

                            laptop computer

                            A High Tech Company trained the AI Assistant to provide one link to an upgrade when it made sense to solve an issue. This resulted in an extra $132,000 in sales each month.

                            Higher Education

                            book

                            An Online Educational Institution added a AI Assistant link to their learning system. This resulted in a 46% reduction in support tickets each quarter.

                            Government Agencies

                            government building

                            A Government Agency reduced escalation to a live agent by 52% by placing their AI Assistant on their phone system.

                            Telecommunications

                            smart phone

                            A Telecommunications Company reduced calls to the contact center by 34% after preempting their contact us page online with conversational AI.

                            NOHOLD’s Intellectual Property Portfolio

                            Patent US
                            11,163,936 B2

                            Interactive Virtual Conversation Interface Systems Methods

                            Patent US
                            11,132,503 B2

                            Query a System Via Natural Language NLP2X

                            Patent US
                            10,659,398 B2

                            Interactive Virtual Conversation Interface Systems Methods

                            Patent US
                            6,604,141 B1

                            Internet Expert System and Method Using Free-Form Messaging in a Dialogue Format

                            Our Artificial Intelligence Platform – SICURA®

                            NOHOLD is continuously innovating SICURA. For over 20 years its patented technology has delivered consistent, compliant and accurate responses to end user queries. SICURA can do more then answer questions. It can complete tasks, connect to other systems and be deploy on any open API channel.

                            • Uses both Generative AI and Deterministic AI to provide solutions for end users
                            • Works in multiple languages (more than 13)
                            • Can be deployed on multiple channels (Alexa, Google Assistant, Facebook IM, etc.)
                            • Can be connected to other systems (Salesforce, Oracle InQuira, Lithium, etc.)
                            • Is compliant and secure

                            Our AI Assistants

                            Our AI Assistants start the conversation with your customers. Through the AI Assistant end users engage with our AI Platform, which can help identify answers to issues and complete an action, like scheduling an appointment.
                            • Are easy to build and maintain
                            • Have a customizable User Interface (UI)
                            • Can use voice recognition (companies)
                            • Can be turned into an App

                            What Happened, What’s Happening & Keeping You on Track

                            Our Platform collects end user interactions to decipher trends and patterns that help you improve your marketing, sales and customer care strategies. The true value of this platform lies in the information we discover from raw customer input.
                            • Collects data on end user interactions
                            • Identifies developing issues
                            • Sends notifications to inform you of trends
                            • Develops suggestions on information important to your consumers
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                            We offer a full turnkey solution.

                            Our AI specialists can design, build and maintain your AI Assistant for you. The flexibility of the platform also allows for quick training on the expert system, so you can maintain it yourself.
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                            About NOHOLD Inc.

                            We are tight-knit group from the heart of Silicon Valley that utilizes Artificial Intelligence technology to improve business services and processes. We are a powerful combination of an award winning Artificial Intelligence (AI) Platform, SICURA®, and a team of AI specialists with over two decades of experience building AI Assistants.
                            • Award winning (Gartner Cool Vendor twice)
                            • Market tested platform used by multiple F500 companies globally
                            • Patent Portfolio: US 6,604,141 and US 10,659,398 including several Patents pending.
                            • NOHOLD has created and maintained over 1400 AI Assistants in 20 years.

                            Blog Posts

                            Contact NOHOLD Inc.

                            Send Us a Message

                            Our Office

                            NOHOLD Inc.
                            830 Hillview Ct.
                            Suite 120
                            Milpitas, CA 95035