Supporting millions of users typically means one thing: Growth equals staff increase. With a growing demand across 195 countries, this global education institution consists of: The institution’s objective is to grow with an increased demand for enrollment, but without increasing support staff. This objective required an innovative solution. They deployed an AI Assistant across support…
Request For Proposals (RFPs) are one of the most time-consuming tasks in B2B sales. ICON Voice Networks processes 10-15 RFPS monthly, while each technical RFP takes 10-14 hours each. In addition, responses can be inconsistent, and heavily dependent on institutional knowledge. ICON deployed an AI Assistant trained on brochures, product manuals, feature lists, etc. based…
A Fertility Clinic was struggling with high staff turnover. Employees are tasked with educating new patients, informing patients of costs, registering new patients, collecting payments, and much more. In an attempt to minimize in-office crowding, many of these tasks had to be fulfilled via phone calls and emails. Forcing patients to call often tied up…
The gaming industry has always been driven by creativity, innovation, and—above all—people. In the latest episode of Game Changers: The Future of Play, we explore how human-centered leadership is becoming a defining factor for success in modern game studios. Joining us is Marina Jonsdottir, Head of People Experiences at Starbreeze Entertainment and former talent leader…
For small and mid-sized businesses, growth has always come with a tradeoff. More customers typically means more complexity: more support requests, more operational overhead, and more pressure on already lean teams. For years, the only way to scale was to add people. That’s changing. A New Growth Model for SME/SMBs AI is redefining how SMBs…
Barcelona was buzzing with energy this year at MWC 2026, and NOHOLD was thrilled to be part of the action alongside our partner Mobileum. From the first walk of the show floor to our final conversations, the week was packed with innovation, insight, and meaningful connections. A Week of Innovation & Collaboration Across four energizing…
In this episode of Game Changers: The Future of Play, host Sarah Ramoz sits down with Mike Wallis, Director of Product Management for Online Social at Epic Games, to explore what it takes to build games that thrive well beyond launch. Drawing on Epic’s experience with long-running titles like Fortnite and Rocket League, Mike shares…
Building Better Games: The Promise and Pitfalls of AI in Gaming In this episode of Game Changers: The Future of Play, host Sarah Ramoz sits down with Callum Godfrey, former Head of Studio and Third-Party Publishing at nDreams and a veteran of studios including Wargaming and Kwalee. Callum shares his career journey and explains what…
Leadership Lessons from the Top: Running a Large-Scale Casual Gaming Organization Listen Now This episode of Game Changers: The Future of Play features an in-depth conversation with Larry Plotnick, President of Big Fish Games and former GM of Prime Gaming at Amazon. Host Sarah Ramoz and the podcast team explore Larry’s career journey, what drew…
New research from Yale shows AI hasn’t disrupted U.S. jobs as feared — meanwhile, companies like NOHOLD are proving that AI assistants boost productivity, compliance, and decision-making when deployed strategically. Executive Summary AI isn’t coming — it’s already here. But despite widespread headlines about disruption and mass unemployment, recent data suggests the true story is…
