NOHOLD is a leader in the AI Assistant space because of its hybrid architecture; the SICURA® platform. The platform is combination of our patented deterministic AI technology and generative AI. Meaning NOHOLD AI Assistants can do things that AI Agents can’t:
- Customer behavior metrics
- Provide responses with images, videos and other forms of media
- Give step-by-step guidance for onboarding and troubleshooting
- Stellar compliance through consistent responses
- Smaller carbon footprint
- Launch quickly and efficiently
- Patented technology
Analytics
Customer Behavior Metrics
The SCURA platform collects end user behavior metrics to provide insight into what your customers want and need from you. Businesses can review premade reports or design custom reports.
Multimedia Integration
Provide Responses with Images, Videos & Other Forms of Media
Sometimes an image or video is the best way to explain a topic. NOHOLD provides multimedia integration, so businesses can enhance experiences for end users and truly leverage all forms of their content.
Procedure Guidance
Step-by-Step Guidance for Onboarding & Troubleshooting
The SICURA platform dialogue tree is flexible. Businesses can create workflows for end users to guide them through a process. The expert system handles interruptions in the flow with ease always bringing end users back to the process; after answering their question.
Compliance
Stellar Compliance Through Consistent Responses
Sometimes businesses require content to be shared in a specific way. For example, when discussing the details of a policy it is important that information is not made up and text is displayed exactly word for word. The SICURA platform is capable of responding with predetermined solutions, so companies can maintain compliance and standards.
Ecofriendly
Smaller Carbon Footprint
Deterministic AI uses predefined logic to deliver responses. This means that deterministic AI has less to compute, so less energy is required to produce a response.
Generative AI relies on billions of mathematical operations to predict outputs. So generative AI generally consumes 10x to 1,000x+ more energy per request, depending on the complexity of the task.
The SICURA platform queries its deterministic technology before engaging generative AI. It is recommended that a business evaluates their top FAQs and leverages deterministic AI for questions that get asked 80-90% of the time.
Same Day Launch
Launch Quickly & Efficiently
It can take as little as 2 hours to deploy your AI Assistant with the SICURA QuickStart Platform. The platform is easy to use and requires no knowledge of code.
Patented Technology
NOHOLD’s AI platform holds four patents for its deterministic technology, Natural Language Processor (NLP) and inference engine.
- Patent US 11,163,936 B2: Interactive Virtual Conversation Interface Systems Methods
- Patent US 11,132,503 B2: Query a System Via Natural Language NLP2X
- Patent US 10,659,398 B2: Interactive Virtual Conversation Interface Systems Methods
- Patent US 6,604,141 B1: Internet Expert System and Method Using Free-Form Messaging in a Dialogue Format
Final Thoughts
NOHOLD continues to build on its hybrid architecture to bring its clients the best and most relevant technology available in the AI Assistant space. The AI Assistant market is saturated with inexperience. It is important to find businesses with well-rounded solutions and expert staff that know how to make AI work better for you.