A typical franchise coffee barista takes 2 to 4 weeks to reach basic competency. Onboarding them requires 15 to 25 distinct documents. After the initial training franchisees experience high churn and lack of brand consistency. Your market differentiator goes out the window if John prepares a cortado when asked for a cappuccino. Solution: AI Assistant (Joe) trained on franchise policies and procedures.
Joe is invoked by scanning easy to access QR-codes. Joe increases brand consistency, reduces churn, and liabilities.
Next:
Expand Joe to handle new employees onboarding.
If you are a franchise executive looking to impact profitability and customer and franchisee satisfaction, send me a message.