CA DMV Service Advisor

Department of Motor Vehicles is Harnessing the Power of Artificial Intelligence

NOHOLD’s Artificial Intelligence (AI) Assistant simplifies government processes and procedures The AI space has made extraordinary leaps over the last few years. As a company that has been in the AI space for over 24 years, NOHOLD is proud to continue to produce award-winning technology. In 2023, the California Department of Motor Vehicles (DMV) was…

AI Use Cases for State Agencies

AI Assistants can take on many different roles within Government. Review the infographic below to see the types of AI use cases for State Agencies or download it here.

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Artificial Intelligence for Government: Seminar

A gentle introduction to Artificial Intelligence (AI) and how to deploy it safely and successfully. AI is set to cause the next mega societal shift. It will affect how we work, how we interact with each other and how we experience our daily lives. Understanding what it is and how it can be used for…

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AI Assistants for Utilities

Self-Service Support that Improves the Customer Experience NOHOLD builds AI Assistants so Utility companies can provide innovative support solutions for their customers and employees. Our AI Assistants use Conversational AI to improve the customer experience by answering questions and completing tasks instantly. Our platform, SICURA®, is flexible and can be connected through APIs to any…

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NOHOLD Board of Advisors: Michael Kuznar

Michael Kuznar, expert in the gas and electricity industry, formerly the president of a retail services company in the Spark Energy family of companies, joins NOHOLD as an Advisor. Established in 1999, NOHOLD develops AI Assistants for organizations looking to augment their ecosystems with Artificial Intelligence (AI). Our solution makes AI integration scalable. NOHOLD believes…

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Featured Article: What Public Sector Entities Can Learn From Airport Innovation During the Pandemic

NOHOLD’s Advisor, Ralph Menzano, wrote an article to discuss strategies implemented that led to airports successfully navigating the pandemic. This is all in an effort to provide public sector entities with actionable ideas to improve and grow. In this article he answers the following: “How were airport economic models able to flex during the pandemic?…

AI Assistants for Government

AI Powered Self-Service Solutions for Civilians and Employees. NOHOLD builds AI Assistants for government agencies that wish to leverage the power of Conversational AI to support citizens. The flexibility of our platform, SICURA®, means AI Assistants can be built for different departments and like a web, connect together. This creates an expert concierge for citizens…

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noHold’s Board of Advisors: Ralph Menzano

Ralph Menzano, Expert in the Government and Transportation Sectors and Former Oracle and KPMG Executive Joins noHold’s Board of Advisors noHold, established in 1999, produces AI Assistants for organizations looking to augment their ecosystems with Artificial Intelligence (AI). Incorporating AI Assistants in consumer and employee experiences is increasingly expected. To help organizations meet this expectation,…

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Is Generative AI or Deterministic AI better for Business?

Chat GPT, the generative AI platform, is wildly popular for its extraordinary ability to understand and produce accurate text to prompts from an end user. With its release, companies are leveraging ChatGPT to create conversational AI bots for business. You may have seen powered by GPT, ChatGPT integration or GPT AI surge through the marketplace…

Case Study: AI Handles 46% of Calls

In one week after deploying an Intelligent Virtual Assistant, powered by Conversational AI, our customer was able to handle 46.48% of its calls automatically. The Challenge Prior to noHold engagement, our customer’s call center was receiving more than 2.3M calls per month. The customer was using an intelligent IVR and through it, was able to…