Podcast with Dr. Chris “Doc” Haskell What does it really take to build a championship esports program? In this episode of Game Changers: The Future of Play, hosts Toni Callahan, Sarah Ramoz, and Stephany Ventura sit down with Dr. Chris “Doc” Haskell, Head Coach and Director of Boise State Varsity Esports, to unpack the mindset,…
Supporting millions of users typically means one thing: Growth equals staff increase. With a growing demand across 195 countries, this global education institution consists of: The institution’s objective is to grow with an increased demand for enrollment, but without increasing support staff. This objective required an innovative solution. They deployed an AI Assistant across support…
In this episode of Game Changers: The Future of Play, host Toni Callahan is joined by Sarah Ramoz and Stephany Ventura for a deep conversation with Trent Oster, CEO of Beamdog and co-founder of BioWare. Trent shares his journey from early programming on the Apple II Plus to building one of the most influential RPG…
Request For Proposals (RFPs) are one of the most time-consuming tasks in B2B sales. ICON Voice Networks processes 10-15 RFPS monthly, while each technical RFP takes 10-14 hours each. In addition, responses can be inconsistent, and heavily dependent on institutional knowledge. ICON deployed an AI Assistant trained on brochures, product manuals, feature lists, etc. based…
A Fertility Clinic was struggling with high staff turnover. Employees are tasked with educating new patients, informing patients of costs, registering new patients, collecting payments, and much more. In an attempt to minimize in-office crowding, many of these tasks had to be fulfilled via phone calls and emails. Forcing patients to call often tied up…
About A leading U.S. telecommunications provider delivering high-speed internet, digital cable, and digital voice services implemented an AI Assistant powered by the SICURA® platform to transform its customer support and service operations. With nearly 50 million customers, the provider needed a scalable, cost-effective way to manage high volumes of technical support and customer service inquiries…
The gaming industry has always been driven by creativity, innovation, and—above all—people. In the latest episode of Game Changers: The Future of Play, we explore how human-centered leadership is becoming a defining factor for success in modern game studios. Joining us is Marina Jonsdottir, Head of People Experiences at Starbreeze Entertainment and former talent leader…
For small and mid-sized businesses, growth has always come with a tradeoff. More customers typically means more complexity: more support requests, more operational overhead, and more pressure on already lean teams. For years, the only way to scale was to add people. That’s changing. A New Growth Model for SME/SMBs AI is redefining how SMBs…
In this infographic, you can review the results a small fertility clinic was able to achieve while leveraging NOHOLD’s onboarding AI Assistant technology. An onboarding AI Assistant can capture Personal Identifiable Information (PII), snap pictures, upload and download documents or photos, schedule appointments, collect payments, transfer data to third party systems, and answer questions from…
At MWC Barcelona 2026, Mobileum Inc. unveiled its bold “Signal to Value” vision—demonstrating how telecom operators can transform massive volumes of network data into real-time insight, intelligent action, and measurable revenue. At the center of this transformation is AI, automation, and a growing ecosystem of partners—including NOHOLD—working together to redefine what’s possible for telecom operators…
