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Bringing AI to Public Service

How can public servants build AI literacy and confidence among staff who may be skeptical or unfamiliar with the technology? Don’t miss these thought-provoking responses… Serenity Thompson, Deputy Director, Digital Services California Department of Motor Vehicles (DMV) and Austin Schlocker, SLED Business Development Lead Avere Technology Consulting answer this question during our recent AI Expert…

How AI is Reshaping the Support Experience

How is AI reshaping the customer support experience? Don’t miss this brief clip featuring sought-after leaders, Joe Pinto, Dave Hare and Andre Muradyan, from our recent AI Expert Pop-up event. Experts discuss the value of AI, drawing from real customer support implementations including: – AI as a piece of the total strategy– AI improves response…

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AI Expert Pop-Up

Strategic Outcomes from AI in Government, Support and Healthcare The AI Expert Pop-Up: Strategic Outcomes from AI in Government, Support, and Healthcare is a dynamic live event designed to explore the transformative impact of artificial intelligence across critical public sectors. Featuring leading experts and real-world case studies, this session delves into how AI technologies are…

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Download the Webinar: Take the Mystery Out of AI

Discover the Real Business Benefits Discover How Artificial Intelligence (AI) can revolutionize your business. NOHOLD and ICON Voice Networks hosted a webinar to discuss some of the business benefits of Artificial Intelligence: Along with some practical use cases for companies interested in leveraging AI for their business. Download the webinar below to learn more and…

government customer experience award 2023

Industry Insider: Vendor’s AI-Based Solution for DMV ‘a Living Organism’

With its roots dating back to before the pandemic, NOHOLD’s virtual assistant gets high marks from the California Department of Motor Vehicles for its ease of use, its flexibility and its potential. Government Technology’s Industry Insider published an article detailing CA DMV and NOHOLD collaboration on AI Assistant that won a Government Experience Award. Click…

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Does Artificial Intelligence mean the end of unassisted, cumbersome paper forms?

Have you ever had to complete an online form or paper form? It is very likely that you had questions or needed clarification while filling in your responses. Before implementing an interactive Artificial Intelligence (AI) Assistant, a NOHOLD client in the government space required end users to complete the PDF version of paper forms without…

NOHOLD is an AAPA Member

American Association of Port Authorities (AAPA) welcomes new Industry Solution Provider member: NOHOLD! This category of membership includes private companies that provide products, services or technologies to the seaport industry. NOHOLD recently attended the AAPA Annual Convention & Expo in October and looks forward to bringing 20+ years of experience in Artificial Intelligence to ports to…

CA DMV Service Advisor

Department of Motor Vehicles is Harnessing the Power of Artificial Intelligence

NOHOLD’s Artificial Intelligence (AI) Assistant simplifies government processes and procedures The AI space has made extraordinary leaps over the last few years. As a company that has been in the AI space for over 24 years, NOHOLD is proud to continue to produce award-winning technology. In 2023, the California Department of Motor Vehicles (DMV) was…

AI Use Cases for State Agencies

AI Assistants can take on many different roles within Government. Review the infographic below to see the types of AI use cases for State Agencies or download it here.

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Artificial Intelligence for Government: Seminar

A gentle introduction to Artificial Intelligence (AI) and how to deploy it safely and successfully. AI is set to cause the next mega societal shift. It will affect how we work, how we interact with each other and how we experience our daily lives. Understanding what it is and how it can be used for…