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Former Head of Studio at nDreams – Callum Godfrey

Building Better Games: The Promise and Pitfalls of AI in Gaming In this episode of Game Changers: The Future of Play, host Sarah Ramoz sits down with Callum Godfrey, former Head of Studio and Third-Party Publishing at nDreams and a veteran of studios including Wargaming and Kwalee. Callum shares his career journey and explains what…

Jason Atwood – Drop-In Gaming

This episode of Game Changers: The Future of Play features Jason Atwood, CEO of Drop-In Gaming, whose career sits at the crossroads of esports, platform technology, and competitive community-building. Jason shares his journey from early competitive gaming experiences to leading a platform designed to make tournaments and competitive play more accessible for both casual and…

Nancy MacIntyre: Former Lucasfilm & Leap Frog VP of Marketing & Sales

The Business of Play: Monetization, Engagement & Player Psychology in Casual Games Listen Now In this episode of Game Changers: The Future of Play, host Toni Callahan and the podcast team sit down with industry leader Nancy MacIntyre, former CEO of WorldWinner and founder of Fingerprint. The conversation explores Nancy’s path through digital media and…

Larry Plotnick: Former Amazon GM of Prime Gaming

Leadership Lessons from the Top: Running a Large-Scale Casual Gaming Organization Listen Now This episode of Game Changers: The Future of Play features an in-depth conversation with Larry Plotnick, President of Big Fish Games and former GM of Prime Gaming at Amazon. Host Sarah Ramoz and the podcast team explore Larry’s career journey, what drew…

woman providing feedback to and ai assistant with a vr set on

Why Helpful Votes Are Rare in Tech Support AI – And What You Can Do About It

If you’re managing or evaluating a technical support AI assistant and noticing a low rate of positive feedback, you’re not alone. Many organizations are surprised when their AI support tools receive a disproportionately low number of “thumbs up” votes—even when the bot is functioning as designed. In this post, we’ll explore why helpfulness ratings tend…

people working in an office at desk with laptops and robot

AI Is Here to Stay — And It’s Your Competitive Advantage, Not Your Replacement

New research from Yale shows AI hasn’t disrupted U.S. jobs as feared — meanwhile, companies like NOHOLD are proving that AI assistants boost productivity, compliance, and decision-making when deployed strategically. Executive Summary AI isn’t coming — it’s already here. But despite widespread headlines about disruption and mass unemployment, recent data suggests the true story is…

ai robot working in office being ignored by coworkers sitting at a table

MIT: 95% of GenAI pilots are failing — and it’s not because of the AI

A recent MIT article* uncovered a surprising truth: while GenAI technology is advancing rapidly, most enterprise pilots are falling flat — not due to technical limitations, but because of organizational and strategic missteps. Here are some of the core reasons why these pilots are struggling: What We’ve Learned at NOHOLD At NOHOLD, we’ve been building…

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Mobileum & NOHOLD Launch Strategic AI Alliance to Transform Telecom

Mobileum recently released a PR about the NOHOLD AI Alliance™. Check out the video for a recap… Mobileum Inc., a leading global provider of analytics and network solutions, and NOHOLD, a pioneer in AI-powered automation solutions, today announced the formation of a strategic alliance to redefine AI enablement across the telecom industry.

AI Assistant Best Practices 2025 Video

Want to improve CX with AI? 🤖 Here are 5 proven best practices to turn your AI Assistant from a basic proof of concept into your customers’ go-to self-service channel. Whether you’re just getting started or looking to scale, these tips will help you drive real impact. 🎥 Watch the 1-minute video to learn more!

telecom towers with robots standing infront of them

NOHOLD and Mobileum Join Forces to Transform Telecom with AI

At NOHOLD, our mission has always been to make AI accessible, secure, and impactful for industries navigating rapid transformation. Today, we’re proud to announce a strategic alliance with Mobileum, a global leader in telecom analytics and network solutions, to bring the power of AI to one of the most dynamic and complex industries in the…