Blog posts associated with Artificially Intelligent Virtual Assistants
The gaming industry has always been shaped by people willing to take creative risks — and few have done that more consistently than Mike Wilson, founder of Devolver Digital, Realize Music, and Medicinal Media. In the latest episode of Game Changers: The Future of Play, host Toni Callahan sits down with Mike for a wide-ranging…
Running a live game at scale is part art, part science—and today’s players expect both. In this episode of Game Changers: The Future of Play, host Toni Callahan and the podcast team sit down with Tomer Zeevi, Director of Product Performance at Scopely working on Monopoly Go!, to go behind the scenes. With over a…
In this episode of Game Changers: The Future of Play, host Toni Callahan sits down with Derrick Gennrich, Player Experience Manager at Eleventh Hour Games, to explore what it really takes to support live games and player communities at scale. With more than 15 years in the gaming industry—and leadership roles at studios like Valve,…
In this episode of Game Changers: The Future of Play, host Sarah Ramoz sits down with Mike Wallis, Director of Product Management for Online Social at Epic Games, to explore what it takes to build games that thrive well beyond launch. Drawing on Epic’s experience with long-running titles like Fortnite and Rocket League, Mike shares…
If you’re managing or evaluating a technical support AI assistant and noticing a low rate of positive feedback, you’re not alone. Many organizations are surprised when their AI support tools receive a disproportionately low number of “thumbs up” votes—even when the bot is functioning as designed. In this post, we’ll explore why helpfulness ratings tend…
New research from Yale shows AI hasn’t disrupted U.S. jobs as feared — meanwhile, companies like NOHOLD are proving that AI assistants boost productivity, compliance, and decision-making when deployed strategically. Executive Summary AI isn’t coming — it’s already here. But despite widespread headlines about disruption and mass unemployment, recent data suggests the true story is…
A recent MIT article* uncovered a surprising truth: while GenAI technology is advancing rapidly, most enterprise pilots are falling flat — not due to technical limitations, but because of organizational and strategic missteps. Here are some of the core reasons why these pilots are struggling: What We’ve Learned at NOHOLD At NOHOLD, we’ve been building…
Want to improve CX with AI? 🤖 Here are 5 proven best practices to turn your AI Assistant from a basic proof of concept into your customers’ go-to self-service channel. Whether you’re just getting started or looking to scale, these tips will help you drive real impact. 🎥 Watch the 1-minute video to learn more!
At NOHOLD, our mission has always been to make AI accessible, secure, and impactful for industries navigating rapid transformation. Today, we’re proud to announce a strategic alliance with Mobileum, a global leader in telecom analytics and network solutions, to bring the power of AI to one of the most dynamic and complex industries in the…
AI Assistant Best Practices AI Assistants have evolved far beyond simple chatbots. In 2025, delivering a seamless, helpful experience means combining cutting-edge Generative AI with smart design, business insight, and responsible implementation. Based on NOHOLD’s field-tested strategies, here are best practices for building an AI Assistant that is efficient, scalable, and user centric. Design for…
