One Wrong Cappuccino Can Damage a Franchise Brand
A typical franchise coffee barista takes 2 to 4 weeks to reach basic competency. Onboarding them requires 15 to 25 distinct documents. After the initial training franchisees experience high churn and lack of brand consistency. Your market differentiator goes out the window if John prepares a cortado when asked for a cappuccino. Solution: AI Assistant (Joe)…
