Will Artificial Intelligence dominate conversations? Establishing a successful CX relies on collaboration between AI and humans. On July 13th at 10 AM PT, NOHOLD and iRevo Multimedia, Inc. shared expert advice for positioning Conversational AI as your concierge while offering seamless transitions to live chat, audio and video support when necessary. Discover new ways to improve First…
Review benefits and stats of AI Assistants for government.
noHold has been deploying Conversational Artificial Intelligence (AI) for trusted brands for the past 20+ years. Our experience spans across industries (security software, government, consumer electronics, telecommunications, education, etc.) and languages (15 live languages and counting). noHold has four patents on various AI technologies and a wealth of best practices when it comes to helping…
Dr. Aimee Eyvazzadeh, a California fertility doctor uses Conversational AI to answer questions on her website, onboard new patients, and accept payments for appointments. By integrating the AI with her clinic’s Electronic Medical Record (EMR) platform, new patient records are automatically created without manual entry from clinic staff. The AI-based Virtual Assistant manages these tasks…
According to Black Friday stats, here’s the verdict… New York Post reports shoppers returned to stores on Black Friday with a strong increase in brick-and-mortar traffic along with record online shopping. In-store shopping increased by 2.9% while visits to stores on Thanksgiving jumped 19.7% from last year. The up-tick in physical store visits on Black…
Earlier this year, RetailWire highlighted an article by Fast Company. The article forecasted a world in which products could tell customers anything and everything about themselves using a digital ID, readable via QR code or NFC tag containing information about everywhere the product has been and lasts as long as the product does. In further…
Typing a website URL into a mobile device can be frustrating. When you finally land on the website, navigating can take time and getting to the right destination is not always a clear path. Once you have arrived at your destination there is typically no easy way to ask questions and get an immediate response.…
The holiday season is right around the corner. Some companies are prepared with Virtual Shopping Assistants (VSA). A quick scan of a QR code launches a VSA. VSAs can answer consumer questions instantly and provide coupons or rewards while people shop. This innovative shopping experience can improve sales and reduce returns. Here are some additional…
It’s true that many consumer electronics companies are global brands with an international reach. This means that customers come from various backgrounds, cultures and speak different languages. Sometimes language barriers present themselves not only when trying to understand product functionality, but in the indirect translation from one language to another. Yet what happens when customers…
Before customers make a purchase Intelligent Virtual Assistants provide support to reduce returns. Have you ever purchased an electronics product and realized additional accessories were needed to make it work? Or did you ever get frustrated with setting up a product and decide you would rather return it than attempt to search for a how-to…
