How Gaming Companies Scale Globally: Partnerships, AI Trends & Go-to-Market Strategy with Yuan Zeng

In this episode of Game Changers: The Future of Play, Yuan Zeng, a global business development and partnerships leader in the gaming industry, shares strategic insights on how studios scale internationally through smart go-to-market strategies and sustainable partnerships. Drawing from years of experience in international market expansion, IP licensing, and ecosystem development, Yuan explains how…

The Business of Video Game Remasters & Retro Gaming | Larry Kuperman, Nightdive Studios

In this episode of Game Changers: The Future of Play, host Toni Callahan sits down with Larry Kuperman, Vice President of Business Development at Nightdive Studios, to explore the business strategy behind video game remasters and game preservation. With decades of experience across publishing, licensing, and commercial leadership, Larry shares how classic games are revived…

Mobileum & NOHOLD Launch White-Labeled AI Assistant Offering

First product release following strategic AI alliance enables telecom operators to generate new revenue by delivering AI solutions to SME/SMBs CUPERTINO, CA – February 11, 2026 – NOHOLD, a leader in enterprise-grade AI assistant platforms, and Mobileum Inc., a global provider of telecom analytics and network solutions, have officially launched a white-labeled AI Assistant solution…

Director of Product Performance at Scopely – Tomer Zeevi

Running a live game at scale is part art, part science—and today’s players expect both. In this episode of Game Changers: The Future of Play, host Toni Callahan and the podcast team sit down with Tomer Zeevi, Director of Product Performance at Scopely working on Monopoly Go!, to go behind the scenes. With over a…

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Player Experience Manager at Eleventh Hour Games – Derrick Gennrich

In this episode of Game Changers: The Future of Play, host Toni Callahan sits down with Derrick Gennrich, Player Experience Manager at Eleventh Hour Games, to explore what it really takes to support live games and player communities at scale. With more than 15 years in the gaming industry—and leadership roles at studios like Valve,…

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Epic Games Product Management – Mike Wallis

In this episode of Game Changers: The Future of Play, host Sarah Ramoz sits down with Mike Wallis, Director of Product Management for Online Social at Epic Games, to explore what it takes to build games that thrive well beyond launch. Drawing on Epic’s experience with long-running titles like Fortnite and Rocket League, Mike shares…

woman providing feedback to and ai assistant with a vr set on

Why Helpful Votes Are Rare in Tech Support AI – And What You Can Do About It

If you’re managing or evaluating a technical support AI assistant and noticing a low rate of positive feedback, you’re not alone. Many organizations are surprised when their AI support tools receive a disproportionately low number of “thumbs up” votes—even when the bot is functioning as designed. In this post, we’ll explore why helpfulness ratings tend…

people working in an office at desk with laptops and robot

AI Is Here to Stay — And It’s Your Competitive Advantage, Not Your Replacement

New research from Yale shows AI hasn’t disrupted U.S. jobs as feared — meanwhile, companies like NOHOLD are proving that AI assistants boost productivity, compliance, and decision-making when deployed strategically. Executive Summary AI isn’t coming — it’s already here. But despite widespread headlines about disruption and mass unemployment, recent data suggests the true story is…