Quick Example of Generative AI for the Customer Experience
NOHOLD’s Toni Callahan quickly uploads a document to the Generative AI part of the platform to create a simple AI Assistant. Generative AI is part of our platform, and this is its power.
The AI Expert
Welcome to NOHOLD’s mini podcast. Get expert AI advice and suggestions from a conversational AI company that has been in the game since 1999. Videos are short, but are packed full of useful information for anyone interested in AI for their business.
Preempting Live Chat with an AI Assistant
Customer Experience (CX) strategies are enhanced when coupled with an AI Assistant. By preempting live chat with an AI Assistant your customers are able to discover answers before connecting to a live agent. This is a CX strategy that has helped fortune 500 companies reduce cost and increase first contact resolution.
What if you don’t have actionable customer data?
How do you capture and organize customer data? There are AI powered tools that help businesses collect customer data. EZintel is a tool that takes free-form input and clusters natural language phrases. In the end, businesses are left with a report highlighting most relevant issues and topics facing your customer base.
Where Do I Start with AI?
NOHOLD’s CEO, Diego Ventura, discusses his thoughts on where to begin with an AI project.