Latest Developments at NOHOLD

AI Assistants that complete tasks and follow commands? Diego Ventura describes 2 types of applications that all companies should be thinking about…

How AI is Reshaping the Support Experience

How is AI reshaping the customer support experience? Don’t miss this brief clip featuring sought-after leaders, Joe Pinto, Dave Hare and Andre Muradyan, from our recent AI Expert Pop-up event. Experts discuss the value of AI, drawing from real customer support implementations including: – AI as a piece of the total strategy– AI improves response…

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AI Expert Pop-Up

Strategic Outcomes from AI in Government, Support and Healthcare The AI Expert Pop-Up: Strategic Outcomes from AI in Government, Support, and Healthcare is a dynamic live event designed to explore the transformative impact of artificial intelligence across critical public sectors. Featuring leading experts and real-world case studies, this session delves into how AI technologies are…

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AI in Complex Support Environments

When systems are disconnected and operations feel messy, even simple tasks can become difficult. In this brief AI Expert episode, Toni Callahan explains how AI untangles complex operations and connects your support ecosystem, helping teams to work smarter and not harder.

Building a Realistic AI Roadmap

Only 17% of companies have a clear AI strategy in place. This lack of planning is why some AI projects stall, crash, or fail to deliver ROI.Toni Callahan talks about building a realistic AI roadmap in this brief AI Expert episode.

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Client Story: The Importance of Scalability

Diego Ventura talks about a new client deployment this week and the importance of building with scalability in mind. Watch the brief AI Expert podcast episode to learn more. “The takeaway is that you have to build [AI] with the understanding that scalability is very important. If we had designed this AI Assistant for just…

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Measuring #AIROI

This is shocking! Only a small percentage of organizations measure the return on their AI Investments. Watch this brief AI Expert episode as Toni Callahan shares the surprising fraction of companies that evaluate the return on AI.

The Value of an AI Assistant

A VP of Support asked us, “What value can I expect when launching an AI Assistant for my customers?” Sarah Ramoz discusses an example scenario when an AI Assistant is deployed for customer support, and shares a conservative ROI that is typically achieved by NOHOLD’s clients. Watch the short 1-minute AI Expert podcast clip below.