AI Assistant Best Practices 2025 Video

Want to improve CX with AI? 🤖 Here are 5 proven best practices to turn your AI Assistant from a basic proof of concept into your customers’ go-to self-service channel. Whether you’re just getting started or looking to scale, these tips will help you drive real impact. 🎥 Watch the 1-minute video to learn more!

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Bringing AI to Public Service

How can public servants build AI literacy and confidence among staff who may be skeptical or unfamiliar with the technology? Don’t miss these thought-provoking responses… Serenity Thompson, Deputy Director, Digital Services California Department of Motor Vehicles (DMV) and Austin Schlocker, SLED Business Development Lead Avere Technology Consulting answer this question during our recent AI Expert…

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AI RX – The Future of Healthcare

How is AI transforming patient care and diagnosis in healthcare settings? NOHOLD invited expert advisors, Will Conaway and Kenny Wong to share their knowledge during our AI Expert pop-up event. Don’t miss out on their responses…

Latest Developments at NOHOLD

AI Assistants that complete tasks and follow commands? Diego Ventura describes 2 types of applications that all companies should be thinking about…

How AI is Reshaping the Support Experience

How is AI reshaping the customer support experience? Don’t miss this brief clip featuring sought-after leaders, Joe Pinto, Dave Hare and Andre Muradyan, from our recent AI Expert Pop-up event. Experts discuss the value of AI, drawing from real customer support implementations including: – AI as a piece of the total strategy– AI improves response…

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AI Expert Pop-Up

Strategic Outcomes from AI in Government, Support and Healthcare The AI Expert Pop-Up: Strategic Outcomes from AI in Government, Support, and Healthcare is a dynamic live event designed to explore the transformative impact of artificial intelligence across critical public sectors. Featuring leading experts and real-world case studies, this session delves into how AI technologies are…

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AI in Complex Support Environments

When systems are disconnected and operations feel messy, even simple tasks can become difficult. In this brief AI Expert episode, Toni Callahan explains how AI untangles complex operations and connects your support ecosystem, helping teams to work smarter and not harder.

Building a Realistic AI Roadmap

Only 17% of companies have a clear AI strategy in place. This lack of planning is why some AI projects stall, crash, or fail to deliver ROI.Toni Callahan talks about building a realistic AI roadmap in this brief AI Expert episode.

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Client Story: The Importance of Scalability

Diego Ventura talks about a new client deployment this week and the importance of building with scalability in mind. Watch the brief AI Expert podcast episode to learn more. “The takeaway is that you have to build [AI] with the understanding that scalability is very important. If we had designed this AI Assistant for just…