The Business of Play: Monetization, Engagement & Player Psychology in Casual Games Listen Now In this episode of Game Changers: The Future of Play, host Toni Callahan and the podcast team sit down with industry leader Nancy MacIntyre, former CEO of WorldWinner and founder of Fingerprint. The conversation explores Nancy’s path through digital media and…
Leadership Lessons from the Top: Running a Large-Scale Casual Gaming Organization Listen Now This episode of Game Changers: The Future of Play features an in-depth conversation with Larry Plotnick, President of Big Fish Games and former GM of Prime Gaming at Amazon. Host Sarah Ramoz and the podcast team explore Larry’s career journey, what drew…
If you’re managing or evaluating a technical support AI assistant and noticing a low rate of positive feedback, you’re not alone. Many organizations are surprised when their AI support tools receive a disproportionately low number of “thumbs up” votes—even when the bot is functioning as designed. In this post, we’ll explore why helpfulness ratings tend…
New research from Yale shows AI hasn’t disrupted U.S. jobs as feared — meanwhile, companies like NOHOLD are proving that AI assistants boost productivity, compliance, and decision-making when deployed strategically. Executive Summary AI isn’t coming — it’s already here. But despite widespread headlines about disruption and mass unemployment, recent data suggests the true story is…
A recent MIT article* uncovered a surprising truth: while GenAI technology is advancing rapidly, most enterprise pilots are falling flat — not due to technical limitations, but because of organizational and strategic missteps. Here are some of the core reasons why these pilots are struggling: What We’ve Learned at NOHOLD At NOHOLD, we’ve been building…
Mobileum recently released a PR about the NOHOLD AI Alliance™. Check out the video for a recap… Mobileum Inc., a leading global provider of analytics and network solutions, and NOHOLD, a pioneer in AI-powered automation solutions, today announced the formation of a strategic alliance to redefine AI enablement across the telecom industry.
Want to improve CX with AI? 🤖 Here are 5 proven best practices to turn your AI Assistant from a basic proof of concept into your customers’ go-to self-service channel. Whether you’re just getting started or looking to scale, these tips will help you drive real impact. 🎥 Watch the 1-minute video to learn more!
At NOHOLD, our mission has always been to make AI accessible, secure, and impactful for industries navigating rapid transformation. Today, we’re proud to announce a strategic alliance with Mobileum, a global leader in telecom analytics and network solutions, to bring the power of AI to one of the most dynamic and complex industries in the…
NOHOLD is pleased to welcome Alfonso to our Board of Advisors. Alfonso has held various positions at Cellnex Telecom since 2001 and played an active role in its international expansion, with roles as Corporate Director of TIS, Deputy Managing Director at Cellnex Italy and Cellnex UK and Managing Director at Cellnex UK. He also was…
AI Assistant Best Practices AI Assistants have evolved far beyond simple chatbots. In 2025, delivering a seamless, helpful experience means combining cutting-edge Generative AI with smart design, business insight, and responsible implementation. Based on NOHOLD’s field-tested strategies, here are best practices for building an AI Assistant that is efficient, scalable, and user centric. Design for…
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