woman overwhelmed by documents

Does Artificial Intelligence mean the end of unassisted, cumbersome paper forms?

Have you ever had to complete an online form or paper form? It is very likely that you had questions or needed clarification while filling in your responses. Before implementing an interactive Artificial Intelligence (AI) Assistant, a NOHOLD client in the government space required end users to complete the PDF version of paper forms without…

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AI Captures Actionable Customer Behavior Metrics

AI Assistants improve the customer experience, drive efficiency and reduce repetitive tasks, empowering staff to focus on critical issues. They also capture actionable behavior metrics. A networking equipment company with over 30k employees and AI Assistant implementations both on the web and in-stores learned: In addition, metrics can identify up-sell + cross-sell opportunities and help companies…

AI’s Role in Digitization of the Healthcare Industry

A busy California clinic with less than 20 employees uses Artificial Intelligence to digitally transform the onboarding process. Staff at a California clinic were tasked with capturing and manually entering new patient information into the Electronic Health Records (EHR) platform. Based on the data in the graph, during a busy month, employees were responsible to…

NOHOLD is an AAPA Member

American Association of Port Authorities (AAPA) welcomes new Industry Solution Provider member: NOHOLD! This category of membership includes private companies that provide products, services or technologies to the seaport industry. NOHOLD recently attended the AAPA Annual Convention & Expo in October and looks forward to bringing 20+ years of experience in Artificial Intelligence to ports to…

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AI Assistants Help Vitamin & Nutritional Supplement Companies

Recently, NOHOLD launched an Artificial Intelligence (AI) Assistant for a supplement brand. This brand’s methodology is to only create products backed by published scientific evidence and prioritize research that demonstrates products will address a specific need. The supplement company previously used a self-service tool on the web however, it was not capable of providing product specific…

Webinar: Digital Dialog in 2023: AI, Chat, Video & Back

Will Artificial Intelligence dominate conversations? Establishing a successful CX relies on collaboration between AI and humans. On July 13th at 10 AM PT, NOHOLD and iRevo Multimedia, Inc. shared expert advice for positioning Conversational AI as your concierge while offering seamless transitions to live chat, audio and video support when necessary. Discover new ways to improve First…

woman interacting with an ai assistant

Best Practices for Deploying Customer Centric Conversational AI

noHold has been deploying Conversational Artificial Intelligence (AI) for trusted brands for the past 20+ years. Our experience spans across industries (security software, government, consumer electronics, telecommunications, education, etc.) and languages (15 live languages and counting). noHold has four patents on various AI technologies and a wealth of best practices when it comes to helping…

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Conversational AI for Clinics

Dr. Aimee Eyvazzadeh, a California fertility doctor uses Conversational AI to answer questions on her website, onboard new patients, and accept payments for appointments. By integrating the AI with her clinic’s Electronic Medical Record (EMR) platform, new patient records are automatically created without manual entry from clinic staff. The AI-based Virtual Assistant manages these tasks…

Is In-Store Shopping Making a Comeback?

According to Black Friday stats, here’s the verdict… New York Post reports shoppers returned to stores on Black Friday with a strong increase in brick-and-mortar traffic along with record online shopping. In-store shopping increased by 2.9% while visits to stores on Thanksgiving jumped 19.7% from last year. The up-tick in physical store visits on Black…