Doctor talking with patient at desk in medical office

What do Experts Think About Virtual Health Assistants?

Kenny Wong

Kenny Wong, Genetic Counselor with over a decade of industry experience in the fertility space gives his take on the benefits of Artificial Intelligence for clinics.

“Virtual Assistants give clinics the ability to increase patient satisfaction, enabling them to onboard more patients faster and address their questions in a consistent and scalable manner 24/7.”

A, HIPAA compliant, Virtual Health Assistant (VHA) can answer patient questions and complete tasks automatically 24/7. APIs allow for integration with Electronic Healthcare Record (EHR) platforms, providing a personalized experience for patients. VHAs guide patients through processes to improve their experience, while alleviating staff from repetitive tasks.

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