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Epic Games Product Management – Mike Wallis

In this episode of Game Changers: The Future of Play, host Sarah Ramoz sits down with Mike Wallis, Director of Product Management for Online Social at Epic Games, to explore what it takes to build games that thrive well beyond launch. Drawing on Epic’s experience with long-running titles like Fortnite and Rocket League, Mike shares…

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Former Head of Studio at nDreams – Callum Godfrey

Building Better Games: The Promise and Pitfalls of AI in Gaming In this episode of Game Changers: The Future of Play, host Sarah Ramoz sits down with Callum Godfrey, former Head of Studio and Third-Party Publishing at nDreams and a veteran of studios including Wargaming and Kwalee. Callum shares his career journey and explains what…

Larry Plotnick: Former Amazon GM of Prime Gaming

Leadership Lessons from the Top: Running a Large-Scale Casual Gaming Organization Listen Now This episode of Game Changers: The Future of Play features an in-depth conversation with Larry Plotnick, President of Big Fish Games and former GM of Prime Gaming at Amazon. Host Sarah Ramoz and the podcast team explore Larry’s career journey, what drew…

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AI Is Here to Stay — And It’s Your Competitive Advantage, Not Your Replacement

New research from Yale shows AI hasn’t disrupted U.S. jobs as feared — meanwhile, companies like NOHOLD are proving that AI assistants boost productivity, compliance, and decision-making when deployed strategically. Executive Summary AI isn’t coming — it’s already here. But despite widespread headlines about disruption and mass unemployment, recent data suggests the true story is…

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MIT: 95% of GenAI pilots are failing — and it’s not because of the AI

A recent MIT article* uncovered a surprising truth: while GenAI technology is advancing rapidly, most enterprise pilots are falling flat — not due to technical limitations, but because of organizational and strategic missteps. Here are some of the core reasons why these pilots are struggling: What We’ve Learned at NOHOLD At NOHOLD, we’ve been building…

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Implementing an AI Assistant That Delivers Real Value

AI Assistant Best Practices AI Assistants have evolved far beyond simple chatbots. In 2025, delivering a seamless, helpful experience means combining cutting-edge Generative AI with smart design, business insight, and responsible implementation. Based on NOHOLD’s field-tested strategies, here are best practices for building an AI Assistant that is efficient, scalable, and user centric. Design for…

Preserving Institutional Knowledge with AI Assistants in a High-Turnover World

Employee turnover is inevitable. Whether due to retirement, job changes, or organizational restructuring, every departure chips away at a company’s institutional knowledge—the collective intelligence, history, processes, and insights that make an organization run smoothly. As experienced employees walk out the door, so do the lessons they’ve learned, the shortcuts they’ve discovered, and the context they’ve…

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AI RX – The Future of Healthcare

How is AI transforming patient care and diagnosis in healthcare settings? NOHOLD invited expert advisors, Will Conaway and Kenny Wong to share their knowledge during our AI Expert pop-up event. Don’t miss out on their responses…

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Why BPOs Need an AI Assistant as Part of Their Offering

In an increasingly competitive landscape, Business Process Outsourcing (BPO) companies are expected to deliver faster, smarter, and more cost-effective services. Clients are demanding more than just task execution—they expect innovation, efficiency, and insights. To meet these rising expectations, integrating an AI Assistant into BPO services isn’t just a nice-to-have anymore. It’s essential. The Evolving Role…