Scan to Chat: In-Store Shopping Innovation

We all shop in-store differently for technical products. Some of us go into the store prepared, knowing exactly what to buy. The rest of us are intently reading packaging trying to find the right product. The language on the package can leave you with more questions and staff may not be educated on your specific…

Innovating Medical Questionnaires to Improve the Patient Experience

Digitalization of medical questionnaires is becoming a more common practice. It means patients no longer have to sit in the waiting room and fill out personal information about their medical history 15 minutes before their appointment. Although this has its obvious benefits, with Artificial Intelligence (AI) this process can be enhanced further. Utilizing a Virtual…

5 Steps to Create a Virtual Assistant

1) Pick a document  or create your document and add the appropriate headings. Then save it. 2) Login in to SICURA QuickStart. 3. Select “Teach Albert” and upload your document. Close the “Success” pop up. 4. Click “Launch Albert” to ensure your knowledge was captured. 5. Copy the URL below “Launch Albert” and share it…