Quick Example of Generative AI for the Customer Experience
NOHOLD’s Toni Callahan quickly uploads a document to the Generative AI part of the platform to create a simple AI Assistant. Generative AI is part of our platform, and this is its power.
Author: Toni Callahan
NOHOLD Interviews Michael Kuznar
Executive Advisor Q: Electric utility residential Customer Satisfaction Studies reveal that residential utility Customer Satisfaction has dropped in recent years. In your opinion, what is causing the drop? Well, there’s multiple drivers and here’s a couple. One, higher energy costs. Higher energy costs result in higher bills and consumer sentiment is directly related to the…
NOHOLD Interviews Carter Jones
Lead Product Manager at Nike Q: What potential do you believe Generative AI has in transforming the online shopping experience? Online retailers are always on the lookout to make shopping our sites and apps easier. AI has a great potential to ease a lot of the overhead that consumers face, especially those who are less…