How is AI reshaping the customer support experience? Don’t miss this brief clip featuring sought-after leaders, Joe Pinto, Dave Hare and Andre Muradyan, from our recent AI Expert Pop-up event. Experts discuss the value of AI, drawing from real customer support implementations including: – AI as a piece of the total strategy– AI improves response…
A recent story made waves when a doctor, who has 20 years of experience perfecting his skill at reading chest X-rays to detect pneumonia, shared his reaction to AI technology that can analyze the same images in seconds. With a mix of humor and concern, he joked he might need to start applying to work…
A VP of Support asked us, “What value can I expect when launching an AI Assistant for my customers?” Sarah Ramoz discusses an example scenario when an AI Assistant is deployed for customer support, and shares a conservative ROI that is typically achieved by NOHOLD’s clients. Watch the short 1-minute AI Expert podcast clip below.
There are high expectations for AI Assistants — faster workflows, improved access to information, and happier teams. However, not every enterprise deployment lives up to that promise. Some are successful. Some stall. Others quietly fade out. Why? Here are a few common reasons AI assistant deployments fail, and how innovative teams are getting it right:…
You can’t manage what you can’t measure. Sarah Ramoz and Toni Callahan respond to a question from our audience: “What metrics are collected by the AI Assistant?” Watch this brief episode of the AI Expert podcast to learn more.
Insights from NOHOLD’s CEO, Diego Ventura Ever wondered if AI could perform like your best sales rep? Discover why it might be time to augment your team with AI. In this brief clip, Diego discusses how AI can: ☑️ Reduce training time☑️ Help manage turnover and spikes in business demand☑️ Retain institutional knowledge Watch the…
Increase efficiency by automating the onboarding process with an AI Assistant. An AI Assistant can conversationally walk a new employee, patient, partner or client through the onboarding process. The capabilities of AI Assistants have grown. AI Assistant can capture images, process payments, arrange appointments, file share and more.
Sales enablement AI is here to assist salespeople with their prospects. To make an AI Assistant application easily available, NOHOLD’s VP of Strategic Partnerships shows you how to add an AI Assistant to Salesforce in a few minutes. By making an AI Assistant available on Salesforce sales teams do not have to leave the CRM…
While the use of Artificial Intelligence (AI) is increasing exponentially, not all companies have a formal policy in place. An AI policy helps companies harness the power of AI while mitigating risks, ensuring ethical practices, and maintaining regulatory compliance. Keep in mind, you don’t need an AI policy in place to get started with an…
Research shows that top performing sales reps spend 25+ hours answering RFPs. AI does it 80% faster. Icon Voice Networks answers 10-15 RFPs on a monthly basis and used to spend 10-14 hours responding to each one. In this 1-minute clip from our master class with Selling Power, Kevin Kelleher shares his experience using an…
