SICURA®
The Enterprise-Grade AI Platform
There are three versions of the platform to best fit the needs of our clients:
QuickStart
Create an AI Assistant in under 5 minutes by uploading a document to the QuickStart platform. The AI Assistant can conversationally deliver answers to end user questions.
Enterprise
Create an AI Assistant by leveraging content from several repositories of information. The AI Assistant can provide guidance through processes and answer end user questions.
Dynamic
Design an AI Assistant that leverages multiple systems, databases and channels making it part of a company’s ecosystem. The AI Assistant can complete tasks, guide end users, answer questions and more.
* All versions of the SICURA Platform require no knowledge of coding languages.
Our Artificial Intelligence Technology
NOHOLD leverages deterministic and generative AI which results in an AI Assistant ideal for regulated markets where it is imperative to offer previously validated responses and focused content.
Generative AI
Creates the answer ex-novo and will generate a different answer at any given time for the same question.
– More human like experience
– Improved Effectiveness
– Better accuracy
Deterministic AI
The answer is extracted from existing content and will be the same if questions are semantically similar.
– Consistency
– Security
– Create Flows
Query Handling
The combination of deterministic and generative AI means AI Assistants can respond with accuracy. The deterministic part of the platform typically handles procedures and the most common queries. Expect the top 20% of issues that come up 80% of the time to be answered by deterministic AI. With guardrails in place, the generative part of the platform handles the more esoteric issues that come up less often. So end users receive an appropriate response no matter how unique their query.
Innovation & Development
NOHOLD leverages the following technologies to provide an excellent AI Assistant experience:
- Natural Language Processor (NLP)
- Inference Engine (IE)
- Generative AI
- Fine-tuning Models
- NOHOLD Connect (NHC): ability to connect AI Assistants together
- NLP to X (NLP2X): conversational interface over databases
- Instance Based Machine Learning (IBML): improves accuracy and scope through interactions with end users
NOHOLD has obtained several patents for these various technologies :
Patent US
11,163,936 B2
Interactive Virtual Conversation Interface Systems Methods
Patent US
11,132,503 B2
Query a System Via Natural Language NLP2X
Patent US
10,659,398 B2
Interactive Virtual Conversation Interface Systems Methods
Patent US
6,604,141 B1
Internet Expert System and Method Using Free-Form Messaging in a Dialogue Format
Metrics
Learn what happened, what’s happening & stay on track through SICURA’s analytics.
Metrics is the analytics part of the AI platform. The information obtained can be used to decipher trends, issues, end user behavior and patterns that help businesses improve marketing, sales, customer care strategies and more.
- Customizable reports
- Collects data on end user interactions
- Identifies developing issues
- Creates trend reports
Are you interested in learning more about the SICURA platform?
Benefits of Leveraging SICURA to Deploy Your AI Assistant
NOHOLD is an outcome driven company. Its team of AI experts continue to make enhancements to the SICURA AI platform to support the needs of our clients. Here are some benefits to using SICURA as your silent partner in your next AI project.
Scalable
Handles an infinite amount of interactions
Compliant & Secure
– SOC 2 Type II, HIPAA and PCI compliant
– Security measures: physical security, encryption, and more
AI Accuracy
Conversational scoping, content preprocessing and benchmarking
Actionable User Behavior Metrics
Daily updates on AI Assistant usage
Fine-tuning
Adapt language models to your content/context
API Available
Connect to any external database, system, device, etc.
Easy to Update Content
– No retraining the whole system
– Updates can be made as needed
No-Code Platform
Clients can be trained to manage the platform no developer, programmer or engineer required
Attitude
Nothing is impossible to NOHOLD. No matter how innovative the project, we are up for the challenge that comes with implementing a new AI Assistant idea
Timing & Resources
Businesses can manage their AI Assistant with no knowledge of coding languages and/or leverage NOHOLD’s team of AI experts to design, deploy and maintain an AI Assistant on the SICURA Platform.
- The whole process typically takes 6 weeks depending on level of integration
- 80% of time is spent on implementation and 20% for testing the AI Assistant
- Clients should consider investing a total amount of 40 hours
Contact NOHOLD Inc.
Send Us a Message
Our Social Media
Our Office
NOHOLD Inc.
830 Hillview Ct.
Suite 120
Milpitas, CA 95035