AI Assistant Solutions
AI Assistants conversationally complete tasks and answer questions via voice and text. With the SICURA platform, an enterprise can design an AI solution to fit their needs. Since 1999 NOHOLD has been implementing AI Assistants for Fortune 500 companies.
Industries that Leverage AI Solutions
NOHOLD works with a wide range of industries to provide customizable AI solutions through AI Assistants. AI Assistant technology is flexible and can be leveraged in most industries to streamline processes and support end users. Here are some of the most popular industries we work with to provide AI Solutions.
Retail
After leveraging the AI Assistant to provide one link to an upgrade when it made sense to solve an issue, this retail company increased sales by an extra $132,000 each month.
Government
A government AI Assistant handled 41,983,369 interactions in one year with an escalation rate of .09%.
Healthcare
A healthcare provider embedded our AI Health Assistant in their platform igniting a $500M a week revenue stream.
How Businesses Use AI Assistants to Help Them Do More with Less
The flexibility of our AI Assistants allows businesses to use the technology for a wide variety of applications, so they can do more with less. The customizable nature of the AI Assistant means that it can be applied to most use cases in a matter of weeks.
Help sales and call center agents answer questions and generate content about specific products and topics.
Leverage AI to assist patients, employees, customers while turning your onboarding process conversational.
Add an AI Assistant to your ecommerce site or in-store to support shoppers when choosing a product.
Use an AI Assistant to quickly make changes to and monitor devices for errors.
Use AI as a first point of contact on website, email and phone systems to answer customer questions and escalate them to the appropriate contact.
Configure reports conversationally with an AI Assistant.
Upload questions from an RFP and have the AI Assistant automatically generate responses.
Unique Features of AI Assistants
Our AI Assistant technology adds context awareness, enhanced language understanding, reading comprehension, summarization, common sense reasoning and symbolic problem solving. Here are some examples of interactions with an AI Assistant designed for a government agency:
Context Awareness
The AI Assistant understands that “that” refers to the Wallet App. It can infer what end users are asking based on prior interactions.
Empathy
The AI Assistant is expressing empathy for the end user’s situation by saying, “Sorry to hear…” our AI is capable of determining if a situation requires empathy.
Common Sense Reasoning
The AI Assistant infers that 16 is less than 18. Nothing in the AI Assistant training set refers to 16. So the Large Language Model gained general knowledge of relationships between numbers without being programmed to.
Complex Questioning
The AI Assistant handles complex, multi-question queries. An end user can ask more than one question within the same submission and receive a response for each question.
Context Retention
Context retention is maintained across multiple queries by the AI Assistant. If an end user wants to discuss a previously established interaction the AI Assistant has no problem remembering what was discussed and providing a response.
Specificity
The AI Assistant allows for specificity. The end user can ask for more details if solutions are unclear, and the AI Assistant will understand.
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