What people are saying …

Melanie Cook

    “The team at noHold have a bold vision to make our everyday lives a little easier…we all certainly need that! Their technology is already in use to help improve your interactions with your Bank and Healthcare Providers and next up is to improve your shopping experience. Never again will you need to wander around a store in search of an item or an associate…saving you time, reducing your anxiety and improving your selections. Excited to see Diego Ventura and the team realize their vision and make our lives easier!”

    Melanie Cook

    Former COO GE Appliances. Advisor & Board Member.

    Judy Holderman

      “The Virtual Assistant allows us to listen to the voice of the customer. It allowed us to answer the top questions, reducing the need for customers to call in. It made my job easier by providing reports that helped us to improve customer interactions over time.”

      Judy Holderman

      Advisor, Business Operations, Search Operations Dell Technologies | Digital Engagement & Enablement

      D. Jay Pederson

        “The flexibility of SICURA helped us with our own support initiatives and added another dimension into our online support ecosystem.”

        D. Jay Pederson

        VP Worldwide Customer Advocacy

        Computershare

          “We found the Virtual Assistant very effective in helping us to gauge interaction volumes and understand the most common questions and issues faced by our users. It played a valuable role in helping us to further understand our audience and structure the help tool more effectively.”

          Computershare

          Dr. Aimee Eyvazzadeh

            “One of my goals is to guide my patients using the most innovative technology. The Virtual Assistant allows us to reach more patients by automating our new and returning patient onboarding process. Tasks that were repetitive, and time-consuming for my staff are now gone! This gives my staff time to work on things that are more important: guiding patients during their fertility treatments.”

            Dr. Aimee Eyvazzadeh

            The Egg Whisperer

            Curtis Silver

              Discussing noHold’s patented technology: “Bots don’t have to be our best friends, but it seems bots will at least be that one know-it-all friend…”

              Curtis Silver

              Contributor at Forbes

              Garry Schultz

                “The use of noHold technology for both sales and support has resulted in a cleaner, enhanced customer journey and is a revenue generator. We are pleased with the Customer Satisfaction rating the virtual assistant sustains.”

                Garry Schultz

                VP of Customer Care

                Raleigh Cobb

                  “Utilizing the NOHOLD’s chatbot and Virtual Assistant has lightened the load on our support team, enabling them to concentrate on more intricate support cases. The data from both channels has facilitated enhancements to our onboarding process and addressed challenges that weren’t apparent through email and phone channels. Their technology has provided our respondents with an alternative to pose questions they felt uneasy asking via traditional support channels.”

                  Raleigh Cobb

                  2nd Director of Ipsos Panel Relations

                  Kelsey D. Atherton

                    About noHold’s patented technology: “The future of bots is sitting in thousands of documents folders, waiting to be born.”

                    Kelsey D. Atherton

                    Contributor at Popular Science

                    Blair Hanley Frank

                      Discussing noHold’s Integration with Alexa: “People looking for an easier path to integrating with Amazon’s Alexa virtual assistant have good news on the horizon.”

                      Blair Hanley Frank

                      Contributor at CIO

                      Tejinder Pal

                        “Choosing Nohold for our customer support needs was a decision driven by the remarkable capabilities of their SICURA® AI platform. Its strength and flexibility stood out, seamlessly integrating into our system and adapting to our specific requirements. Within just three months of implementation, the AI Assistant impressively managed to automatically handle 35% to 45% of support contacts, significantly streamlining our operations and boosting customer satisfaction. Equally important was the prompt and professional service provided by the Nohold team, ensuring a smooth and efficient partnership. Overall, Nohold has not only enhanced our support efficiency but also elevated our customer service experience, making it a highly valuable partnership.”

                        Tejinder Pal

                        Director of IT Operations

                        virtual assistant interaction mobile

                        We Reduce Support Cost & Increase Sales

                        Healthcare

                        stethoscope

                        A Healthcare provider embedded our AI Health Assistant in their platform igniting a $500 M a week revenue stream.

                        Finance

                        lock

                        NOHOLD’s AI Assistant supports over 300 banks for a lender. After collecting metrics it took adding one solution to reduce the amount of contacts by 15%.

                        High Tech

                        laptop computer

                        A High Tech Company trained the AI Assistant to provide one link to an upgrade when it made sense to solve an issue. This resulted in an extra $132,000 in sales each month.

                        Higher Education

                        book

                        An Online Educational Institution added a AI Assistant link to their learning system. This resulted in a 46% reduction in support tickets each quarter.

                        Government Agencies

                        government building

                        A Government Agency reduced escalation to a live agent by 52% by placing their AI Assistant on their phone system.

                        Telecommunications

                        smart phone

                        A Telecommunications Company reduced calls to the contact center by 34% after preempting their contact us page online with conversational AI.

                        NOHOLD’s Intellectual Property Portfolio

                        Patent US
                        11,163,936 B2

                        Interactive Virtual Conversation Interface Systems Methods

                        Patent US
                        11,132,503 B2

                        Query a System Via Natural Language NLP2X

                        Patent US
                        10,659,398 B2

                        Interactive Virtual Conversation Interface Systems Methods

                        Patent US
                        6,604,141 B1

                        Internet Expert System and Method Using Free-Form Messaging in a Dialogue Format

                        Our Artificial Intelligence Platform – SICURA®

                        NOHOLD is continuously innovating SICURA. For over 20 years its patented technology has delivered consistent, compliant and accurate responses to end user queries. SICURA can do more then answer questions. It can complete tasks, connect to other systems and be deploy on any open API channel.

                        • Uses both Generative AI and Deterministic AI to provide solutions for end users
                        • Works in multiple languages (more than 13)
                        • Can be deployed on multiple channels (Alexa, Google Assistant, Facebook IM, etc.)
                        • Can be connected to other systems (Salesforce, Oracle InQuira, Lithium, etc.)
                        • Is compliant and secure

                        Our AI Assistants

                        Our AI Assistants start the conversation with your customers. Through the AI Assistant end users engage with our AI Platform, which can help identify answers to issues and complete an action, like scheduling an appointment.
                        • Are easy to build and maintain
                        • Have a customizable User Interface (UI)
                        • Can use voice recognition (companies)
                        • Can be turned into an App

                        What Happened, What’s Happening & Keeping You on Track

                        Our Platform collects end user interactions to decipher trends and patterns that help you improve your marketing, sales and customer care strategies. The true value of this platform lies in the information we discover from raw customer input.
                        • Collects data on end user interactions
                        • Identifies developing issues
                        • Sends notifications to inform you of trends
                        • Develops suggestions on information important to your consumers
                        metrics graph

                        We offer a full turnkey solution.

                        Our AI specialists can design, build and maintain your AI Assistant for you. The flexibility of the platform also allows for quick training on the expert system, so you can maintain it yourself.
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                        About NOHOLD Inc.

                        We are tight-knit group from the heart of Silicon Valley that utilizes Artificial Intelligence technology to improve business services and processes. We are a powerful combination of an award winning Artificial Intelligence (AI) Platform, SICURA®, and a team of AI specialists with over two decades of experience building AI Assistants.
                        • Award winning (Gartner Cool Vendor twice)
                        • Market tested platform used by multiple F500 companies globally
                        • Patent Portfolio: US 6,604,141 and US 10,659,398 including several Patents pending.
                        • NOHOLD has created and maintained over 1400 AI Assistants in 20 years.

                        California DMV’s AI Assistant, Service Advisor, won a State Government Experience Award.

                        Government Technology’s Industry Insider published an article detailing CA DMV and NOHOLD collaboration on AI Assistant that won Government Experience Award.

                        Government Experience Awards

                        Blog Posts

                        Contact NOHOLD Inc.

                        Send Us a Message

                        Our Office

                        NOHOLD Inc.
                        830 Hillview Ct.
                        Suite 120
                        Milpitas, CA 95035