noHold Case Study: Toshiba Support Redesigns the Customer Experience based on the Voice of the Customer
Toshiba's support organization set out on a journey to completely change the look and feel of its support web site. "We wanted to give Toshiba customers the same experience whether ..."
Diego Ventura, CEO of noHold, and Glenn Schleicher, Senior Director of Service at Cisco, Talk Internet of Everything on the Peggy Smedley Show.
To listen to the radio show on demand by clicking here.
- Diego is featured in segments titled Interaction With the Internet of Things & Virtual
Agents and the Future of noHold
- Glenn is featured in the segment titled Cisco and the Internet of Everything
Review the Press Release about the radio show here.
Connected World Magazine
noHold Talks IoE and AI: An Interview with Diego Ventura, CEO noHold Inc.
At the close of 2012, Ray Kurzweil, a well-known inventor, futurist, and founder of Singularitarianism, posted a brief article in his online newsletter entitled "How the Internet of Everything Will Change the World."
Interview with Cisco's Shawn Price, Sr. Manager of End-User & Collaboration Applications:
How Cisco sets the bar for a Culture of Customer Loyalty and Satisfaction, while providing value to students at UCSC. Cisco works with UC Santa Cruz on a cutting edge internship program that empowers students to learn about Cisco products. It improves customer satisfaction and self-support, with the opportunity to earn money and college credit.
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