Accessing Knowledge Through Virtual Assistants

Our Virtual Assistants are the primary mechanism that enables an end user to interact with SICURA®, our Artificial Intelligence platform. The Virtual Assistant is designed to sustain a high volume of concurrent sessions and can communicate in different languages.

Virtual Assistants have helped businesses with...

Support

Sales

IT

Contact Center

Marketing

Legal

HR

Training

Benefits of adding Artificial Intelligence to your team

There is no way to predict the means in which your customers will seek information. Virtual Assistants can be leveraged across various channels to provide end users with consistent support anytime, anywhere.

 

Virtual Assistants are flexible

(Partial list of  its features and capabilities)

virtual assistant user infterface on desktop and mobile devices
  • Natural Language Processor (NLP)
  • Inference Engine (IE)
  • Capture User Feedback with Metrics
  • Cloud Based
  • Open Web Services API for a multichannel experience
  • Connect with other Virtual Assistants via noHold Connect
  • Multilingual for Global Businesses
  • Login and Personalized Content
  • Interface is Customizable
  • Share Options
  • Embed Multimedia
  • Escalation Options
  • Avatar Optional
  • Cross-selling and Up-selling
  • Voting, Rating and Review Options
  • Share Announcements, Promotions or Alerts

Implementing a Virtual Assistant is as simple as adding a few lines of HTML to a web page

 

virtual assistant user infterface on desktop and mobile devices
virtual assistant user infterface on desktop and mobile devices
virtual assistant user infterface on desktop and mobile devices
virtual assistant user infterface on desktop and mobile devices