September 28, 2017, MILPITAS, CA – Artificial Intelligence (AI) is here to stay and the statistics are confirming it. According to the 2017 Economist Intelligence Unit report, “75% of more than 200 business executives surveyed said AI will be actively implemented in their companies within the next three years.” (Artificial Intelligence in the Real World)
In light of all the predictions surrounding AI, the team at noHold recently took a look into some usage reports, specifically from the United States, to get a better understanding of how many people are using AI currently.
noHold looked at three months’ worth of data, across a few of our randomly selected customers. Some key findings that transpired include:
These metrics prove that Virtual Assistants are constantly becoming more common within everyday interactions. Diego Ventura, CEO of noHold, goes on to say, “Two data points specifically are intriguing to me. The fact that people ask questions with an average of five words means that we are progressing into a more evolved paradigm than the one supported by Search, where the average query is less than two words. Also, the fact that some people take the time to be nice to our Virtual Assistants is telling of the evolution between human and AI interaction.”
noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based Self-service solutions with a mission to deliver real answers to real questions - real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interaction. noHold customers include Toshiba, Lenovo, Cisco and a host of industry leaders. More information can be found at www.nohold.com or subscribe to noHold’s vlog to hear more from CEO, Diego Ventura.
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