Search++

™

Narrow Search Results

 

Search++ utilizes Natural Language and an Inference Engine to deliver accurate results. The user interface is similar to that of a search engine, but instead of receiving pages of possible solutions, you are directly linked to a solution or small list of possible answers. Search++ is enabled with SICURA, an intelligent system that automatically indexes content, has an open API set and can set end user boundaries on content. Search++ is an excellent customer service tool; dynamic keyword search, advanced filters and multiple repositories of information makes searching for the right solution effortless.

screenshot of clinet customer facing knowledge base using Search++

Features

  • Multilingual
  • Mobile
  • Analytics
  • Customizable
  • Multichannel
  • Natural Language Processor (NLP)
  • Inference Engine (IE)
  • Single Point of Search

Learn more about noHold Technology to understand the difference between Search++ and typical search.

search engine connected by plugs to spheres representing the different platforms SICURA can be connected with

Download the Infographic

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Contact

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408 - 946 - 9200 ext. 311