Strategic alliances add value to our solutions while delivering a scalable service to our customers. noHold's partnerships mutually empower to pursue and enhance opportunities, as well as retain market leadership.

Maximize your strategy and explore noHold's partnership opportunities.

salesforce.com
InstantSupport users can now access solutions and create new cases in Supportforce.com 24/7 from any Web application, reducing support costs while increasing efficiency and improving customer service levels. Completed through the sforce on-demand platform and leveraging noHold's Dynamic Routing technology, the integration enables enterprises to allow their customers to search and access relevant solutions housed in Supportforce.com through simple, conversational questions. New cases are automatically created in Supportforce.com based on information captured in the support session, enabling customer service representatives to review a completed user session log for faster case resolution and effective handling of a higher case volume. http://www.nohold.com/salesforce.htm

 

e4e and noHold
have signed a strategic partnership to significantly expand their service offerings. e4e has selected noHold’s self-service solutions to enhance its integrated technical support offering to its customers. The combined solution delivers a strong value proposition: the partnership will enhance process efficiencies, boost resource productivity and integrate self-service and other forms of tech support. By combining e4e’s business services with noHold’s interactive knowledge management solutions, the two companies offer a scalable, all-encompassing service for tech support and contact center services.

About e4e, Inc.:
e4e was established in 2000 with its headquarters in Santa Clara, CA. It has over 3,000 employees in multiple global centers in the US, Europe and India. e4e specializes in providing flexible, high quality customer support outsourcing solutions. Utilizing its integrated onshore/offshore global delivery model, e4e provides its services through multiple communication channels; phone, e-mail, web chat and web self-service.

e4e provides Services-on-TapSM to global customers. Services-on-Tap is e4e's next generation outsourcing service that allows deployment, management and operation of one-or-many business processes across the enterprise with the highest service quality level at the lowest possible cost. Customers can use these processes with assured service levels, when they need them and where they need them. Additional information is available at http://www.e4e.com

 

 
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