February 5, 2014, Milpitas California – noHold Connect will empower humans to experience the Internet of Everything. With much hype around the creation of a standardized platform for devices to ‘communicate’, companies such as Qualcomm & Linux have created the AllSeen Alliance, while others such as Logitech aim to educate and drive awareness with the Internet of Things Consortium. The goal is to advance the Internet of Everything. While these organizations aim to standardize awareness as well as the technological aspect, noHold aims to create the experience.
Cisco defines the Internet of Everything (IoE) as bringing together people, process, data, and things to make networked connections more relevant and valuable than ever before-turning information into actions that create new capabilities, richer experiences, and unprecedented economic opportunity for businesses, individuals, and countries (Cisco.com, “Internet of Everything”). Analyst firms and technology leaders agree that by 2020, over 30B devices will connect to the Internet. Although we are still in the preliminary stages of experiencing the IoE movement, history is being made with the standardized platforms.
Virtual Agents (also known as Virtual Assistants, Intelligent Virtual Agents, Chatbots, etc.) have been leveraged by trusted brands for years, saving millions of dollars and increasing revenue, while enhancing customer service and satisfaction. noHold Connect is the evolution of Confederated Knowledge™, which noHold announced in 2010. noHold Connect is the ability to:
For an example of how Virtual Agents enhance the Internet of Everything, please visit: Connecting the Internet of Everything to The Human Element. With customers in pertinent industries such as Telecommunications, Consumer Electronics, PC and Devices, Security Software, Networking, and more, noHold Connect is the future of Smarter Self-Service™ and Consumer Interaction.
“I have 48 applications loaded on my iPhone. I had to learn a different paradigm to operate each. What drove us to create noHold Connect was the idea that it is time for machines to adjust to our way of living, rather than the other way around. We are embarking on a journey that will change the way we interact with everything. Having the smart technology to empower your customers today, is table stakes for a competitive customer experience. ” -- Diego Ventura, CEO of noHold.
noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based Self-service solutions with a mission to deliver real answers to real questions - real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interaction. noHold customers include Toshiba, Lenovo, Cisco and a host of industry leaders. More information can be found at www.nohold.com.
408.946.9200 ext. 356