e4e partners with noHold to optimize tech. Support, contact center capabilities and to deliver higher value to their customers.

Milpitas, CA, November 9, 2004 – noHold, the acknowledged leader in web based, self-service solutions and e4e, Inc, the next generation outsourcing services company, have signed a strategic partnership to significantly expand their service offerings.

e4e has selected noHold for self-service solutions to enhance its integrated technical support offering to its customers. The combined solution delivers a strong value proposition: the partnership will enhance process efficiencies, boost resource productivity and integrate self-service and other forms of tech support. By combining e4e's business services with noHold's interactive knowledge management solutions, the two companies offer a scalable, all-encompassing service for tech support and contact center services.

"By adding a best of breed solution to their portfolio of services, e4e gains an unfair market advantage to conquer a bigger share and pursue new opportunities. noHold will benefit by the ability to leverage the infrastructure of a market leader," said Diego Ventura, CEO & Founder of noHold, Inc.

"e4e's focus areas include technical support and infrastructure management services. Deploying noHold's proven technologies will enable us deliver higher value to our customers and retain market leadership in these areas" said Murrali Rangarajan, COO, e4e, Inc.

About noHold
noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA. noHold is the acknowledged leader in web based self-service solutions whose mission is to deliver real answers to real questions - real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interaction. noHold customers include Symantec, Aspect Communications, Roxio, MTS, and a host of industry leaders. Additional information is available at www.nohold.com.

About e4e, Inc.:
e4e was established in 2000 with its headquarters in Santa Clara, CA. It has over 3,000 employees in multiple global centers in the US, Europe and India. e4e specializes in providing flexible, high quality customer support outsourcing solutions. Utilizing its integrated onshore/offshore global delivery model, e4e provides its services through multiple communication channels; phone, e-mail, web chat and web self-service.

e4e provides Services-on-TapSM to global customers. Services-on-Tap is e4e's next generation outsourcing service that allows deployment, management and operation of one-or-many business processes across the enterprise with the highest service quality level at the lowest possible cost. Customers can use these processes with assured service levels, when they need them and where they need them. Additional information is available at www.e4e.com

Press Contacts:

Sarah Ramoz
Marketing Associate
(408)-946-9200 X305
sramoz@nohold.com

Coreen Jones
e4e, Inc.
408.764.5118
coreen.jones@e4einc.com