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InstantSupport™ by noHold, chosen by Microsoft for Windows Live OneCare
Milpitas, CA. March 13, 2007 - noHold, developer of the most sophisticated virtual agent technology, today announced that Microsoft has implemented and deployed InstantSupport™ for Windows Live OneCare (http://onecare.live.com, click on Help Center and then Instant Support).
Windows Live OneCare is a comprehensive, evolving all-in-one PC care service that continually manages vital computer tasks so consumers can have greater peace of mind about protecting and maintaining their PCs. Windows Live OneCare offers consumers international support, better PC protection through unified antivirus and anti-spyware filtering capabilities, optimized computer performance through automatic tune-ups, and increased data protection through backup and restore features. The service is available in the U.S. and 16 additional countries as a direct download from http://onecare.live.com and from retailers around the world.
In the past 7 years noHold has been focused on developing the most sophisticated expert system that would outperform all existing search technologies. Our goal is to develop a virtual agent that mimics, better than any other, the "human call-center experience". Microsoft selected noHold because it cares about its customers and wants to empower them with the most intelligent solutions on the market today.
Doing business with noHold is easy. noHold hosts and implements the solution for its customers. The virtual agents are multilingual so they can be configured easily for global deployment. Pricing is flexible and based on usage without major capital expenditure upfront.
About noHold, Inc.
noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based self-service solutions with a mission to deliver real answers to real questions - real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interaction. noHold customers include, Cisco (Linksys), Acer, ViewSonic, and a host of industry leaders. www.nohold.com
Press Contact at noHold:
Sarah Ramoz
(408) 946-9200 x305
sramoz@nohold.com
InstantSupport is a trademark of noHold, Inc. The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
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