noHold
Earns Certified Partner Status in Microsoft Partner Program.
Milpitas, CA — March 18,
2005 — noHold, developer of the most sophisticated
Web-based knowledge management solutions, today announced
it has earned certified status in Microsoft Corp.'s Partner
Program recognizing noHold's expertise and total impact in
the technology marketplace. As a Certified Partner, noHold
has demonstrated expertise with Microsoft technologies and
proven ability to meet customer needs. Microsoft Certified
Partners receive a rich set of benefits, including access,
training and support that give them a competitive advantage
in the marketplace.
noHold creates virtual agents based on artificial
intelligence capable of answering questions on-line without
human intervention (U.S. Patent No. 6,604,141). noHold customers
use InstantSupport™ to:
- Improve customer satisfaction
- Increase sales
- Reduce support costs
noHold's competitive advantage derives from its ability
of simulating a live agent customer interaction either for
pre or post sales applications.
"Only companies that have demonstrated high levels
of customer service, proved their experience and attained
advanced certification receive the designation of Microsoft
Certified Partner," said Allison Watson, vice president
of the Worldwide Partner Sales and Marketing Group at Microsoft. "Today,
Microsoft recognizes noHold for its skills and expertise
in providing customer satisfaction with Microsoft products
and technology."
"We are extremely pleased to have earned certified
status in the Microsoft Partner Program. The certified status
allows us to clearly promote our expertise and relationship
with Microsoft to our customers," said Diego Ventura,
CEO and Founder of noHold. "The benefits provided through
our certified membership will allow us to continue to enhance
the offerings that we provide for customers."
The Microsoft Partner Program was launched in December 2003
and represents Microsoft's ongoing commitment to the success
of partners worldwide. The Microsoft Partner Program offers
a single, integrated partnering framework that recognizes
partner expertise, rewards the total impact that partners
have in the technology marketplace, and delivers more value
to help partners' businesses be successful.
About noHold, Inc.
noHold is a privately held company established in 1999 and
is headquartered in Milpitas, CA, USA (Silicon Valley).
noHold is the acknowledged leader in web based self-service
solutions whose mission is to deliver real answers to real
questions - real fast. Simple to use, easy to implement
and as close to human as you can get, noHold turns automated
customer support into cognitive customer interaction. noHold
customers include Symantec, Aspect Communications, Roxio,
MTS, and a host of industry leaders. Additional information
is available at www.nohold.com
Press Contact:
Sarah Ramoz
Marketing Associate
(408)-946-9200 X305
sramoz@nohold.com
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