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noHold's SalesAdvisor™ Generates Prospects and Increases Online Sales
Milpitas, CA, June 21, 2005
- noHold, developer of the most sophisticated Web-based knowledge management solutions, is empowering customers to generate prospects and increase online sales with SalesAdvisor™.
noHold's SalesAdvisor™ works like instant messaging, however, end users interact with an artificial intelligence rather than a real person. Customers can enter a question or describe the need for a product and the system provides them with the most specific answer after only a few clicks. The pre-sales tool collects metrics on customer behavior, captures up-sell and cross-sell opportunities and provides hyperlinks to purchase or escalate to sales. SalesAdvisor™ is cost effective, requires minimal resources (ASP), and implementation is quick. Companies like iRiver, Roxio, WinProxy Security, and Got Corporation are realizing an increase in customer satisfaction while converting casual visitors into prospects.
"Implementing SalesAdvisor™ was easy and required minimal resources. Site integrity and up time was not compromised because noHold provides the service as an ASP. We achieved 76% resolution rate and an average 25% redirection to the e-store for more sales" - Deepak Govil, Sales Operation Manager, iRiver America.
"The WinProxy Web site has an incredible number of visitors each month from around the world," said Benjamin Z. Rice, General Manager of WinProxy Security. "We are very excited to work with noHold to convert more visitors into customers with the SalesAdvisor™ solution."
"In my time I've dealt with a host of vendors and I am happy to report that noHold has raised the responsive 'bar'. The tool delivers on time and on budget."- Garry Schultz, Director, Roxio.
"SalesAdvisor™represents a paradigm shift," said Diego Ventura, CEO & Founder of noHold. "Up to today, marketing efforts have been focused on converting brochures into electronic format, offering only one-way communication channels to customers. SalesAdviso™ is providing a chance for end users to ask pre-sales question and express the need for a product in the way they perceive it. Customers finally have the opportunity to talk back."
About noHold, Inc.
noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based self-service solutions whose mission is to deliver real answers to real questions - real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interaction. noHold customers include Symantec, Aspect Communications, Roxio, MTS, and a host of industry leaders. Additional information is available at http://www.nohold.com/products/salesadvisors_demo.htm
Press Contact :
Sarah Ramoz
(408) 946-9200 x305
sramoz@nohold.com
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