Sygate Technologies, Riverstone Networks and OSI, become the latest Companies to join the growing list of noHold customers. – noHold launches Sales Advisor.

Milpitas, Ca. February 17th 2004 - noHold, the leader in Web-based self-service knowledge management solutions, is very pleased to introduce these three new customers to the noHold Customer Family and our long list of satisfied partners.

Sygate Technologies is the market leader of endpoint security solutions for the large enterprise. Using the award-winning Sygate Secure Enterprise, organizations protect their networks, enforce business policies, and automate security best practices to regain control of network security, ensure compliance across the enterprise and reduce cost. (www.sygate.com).

Riverstone Networks, Inc. (RSTN.PK) is the leading provider of carrier class solutions for next generation metro Ethernet networks. Riverstone's metro routers and provisioning solutions deliver the ease of use, cost effectiveness, and flexibility that carriers require in meeting their customers' IP networking requirements in support of voice, video, and data services. (www.riverstonenet.com).

OSI (Orthopedic Systems, Inc.) is the leading manufacturer of specialty surgical tables for spinal and orthopedic trauma surgery as well as comprehensive imaging procedures. OSI is also the nation's second largest supplier of over-bed traction equipment and offers an extensive line of patient care products to hospitals and clinics around the world. (www.osiosi.com) "

The acquisition of these three great customers reinforces a few key points: Our customers' commitment to their end users' satisfaction, providing service when they want it and how they want it, and the flexibility of the noHold flagship product. Instant Support, can be easily deployed across different verticals, in this case Software, Hardware and Medical." Said Mr. Diego Ventura, CEO and founder of noHold.

noHold also announces the launch of its "Sales Advisor". Designed to generate leads and create sales opportunities, the Sales Advisor turns Web site visitors into prospects. Using noHold-patented technology (U.S. Patent 6,604,141), Sales Advisor engages site visitors into conversations that help them select the products or services they are looking for. (www.nohold.com)

About noHold
noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in web based self-service solutions whose fundamental mission is to deliver real answers to real questions - real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interaction. noHold proprietary technology blends the best features of search engines, chat bots, and menu-driven technologies into a highly responsive communications mechanism, making noHold uniquely qualified to transform indistinct questions into crystal clear answers. noHold users simply type in questions conversationally, and within a few clicks, intelligent, practical answers are quickly delivered for all but the most abstruse queries. noHold reduces dependence on expensive call centers, increases customer satisfaction and enhances the knowledge base of your products, services and company - and still delivers an unparalleled return on investment. noHold leading customers include AT&T, Hughes, Symantec, Logitech, Aspect Communications and a host of industry leaders. Additional information is available at www.nohold.com. Or call 408.946.9200 x302.