June 20, 2017, MILPITAS, CA – noHold, a leader in web based self-service solutions, was named Cool Vendor in AI for Conversational Platforms, 2017 by Gartner. The Cool Vendor series is used to discover emerging innovative SMB vendors with interesting and highly original technology that impact their respective markets in a big way. This is the first year Gartner published a Cool Vendor report for this category.
According to the report, “The use of conversational platforms is a much-hyped topic, with chatbots, assistants, messaging platforms and other natural-language processing (NLP) uses vying for attention. The five Cool Vendors in this note show the breadth of offerings available and are representatives of the cutting-edge innovation in their respective fields” (Cool Vendors for AI in Conversational Platforms, 2017, 30 May 2017). noHold’s latest platform, SICURA QuickStart, is an example of that type of revolutionary technology being put forward. This platform proves that interactive and diagnostic chatbots can be built directly using Microsoft Word or Google Docs, even if you are not a programmer.
The report goes on to discuss some of the features of SICURA QuickStart that are also outlined in a previous press release. noHold is proud to be part of a short list of companies that have demonstrated innovation in this category.
Furthermore, this is noHold’s second Cool Vendor recognition by Garter, previously being acknowledged as a Cool Vendor in Business Process Services, 2015. It is a great honor to be accepting a Cool Vendor designation for a second year. noHold is proud to be a pioneer in the chatbot industry, and still continue to be known as a visionary in the space.
You can download the full report titled, “Cool Vendors in AI for Conversational Platforms, 2017” by clicking here.
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noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based Self-service solutions with a mission to deliver real answers to real questions - real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interaction. noHold customers include Toshiba, Lenovo, Cisco and a host of industry leaders. More information can be found at www.nohold.com or subscribe to noHold’s vlog to hear more from CEO, Diego Ventura.
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