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Control the
Look and Feel.
Instant Setup.
noHold Instant
Setup is your dashboard to control the behavior, characteristics,
and features enabled for each Virtual Agent. It is a data-driven
administrative application that empowers your business users
to configure the Knowledge Portal and leverage your company's
brand, look, and feel. It was designed with business users
in mind and most of the configuration tasks requires no IT
resources at all.
No special skills are required. Nearly everything
is point-and-click. In a few minutes, you can create the
look-and-feel for a distinctive Knowledge Portal of your
own. You decide your logo placement, welcome
message, colors, banners, escalation message, the virtual
rep's name and personality, and other elements that help
to differentiate your company's Knowledge Portal. Instant
Setup also lets you designate system users and set their
appropriate privileges. Instant Setup also gives you access to Portals
and Server administrative functions. | |
